Setting up your new email account doesn’t need to be complicated. Follow this quick guide to get your email account up and running, whether you’re using a desktop email client or accessing it via webmail.
👤 Email Account Details
To set up your account, use the following credentials:
- Email Address / Username
- Password
📥 Incoming Mail (IMAP) Settings
- Account Type: IMAP
- Incoming Server:
dedi413.jnb2.host-h.net - Default Port (Non-SSL): 143
- SSL Port: 993
- Encryption: SSL recommended
📤 Outgoing Mail (SMTP) Settings
- SMTP Server:
dedi413.jnb2.host-h.net - Default Port (Non-SSL): 587
- SSL Port: 465
- SMTP Authentication: Enabled (required)
📨 Setting Up Email in Microsoft Outlook
Follow these steps to configure your IAServices email in Microsoft Outlook:
- Open Microsoft Outlook.
- Go to File > Account Settings > Account Settings.
- Click New to add a new email account.
- Select Manual setup or additional server types and click Next.
- Choose POP or IMAP and click Next.
Enter the following details:
- Your Name: Kopano (or as you’d like it to appear)
- Email Address:
- Account Type: IMAP
- Incoming mail server: dedi413.jnb2.host-h.net
- Outgoing mail server (SMTP): dedi413.jnb2.host-h.net
- Username: email address
- Password:
More Settings:
- Click More Settings.
- Under the Outgoing Server tab, check My outgoing server (SMTP) requires authentication.
- Under the Advanced tab:
- Incoming server (IMAP): 993 (use SSL)
- Outgoing server (SMTP): 465 (use SSL) or 587 (use TLS)
- Click OK, then Next to test the settings.
- Finish the setup by clicking Close and Finish.
🌐 Accessing Webmail
Want to check your email online without installing any software?
👉 Visit: http://mail.webfootprint.co.za/
Login using your email address and password.
🛠️ Step-by-Step Email Setup Guides
If you’re setting up your email on a platform like Outlook, Apple Mail, or your smartphone, we recommend using this easy-to-follow guide:
🔗 Click here for detailed instructions
This will walk you through everything from server settings to final verification.
📞 Need Help?
Xneelo, our hosting partner, offers 24/7 free telephonic support to assist with general email setup or troubleshooting.
- Phone: 0861 0861 08
- Email: support@xneelo.com
🧑💻 Remote Support Services
Prefer a professional to handle it for you? We offer remote email setup support at an hourly rate.
To request this, simply message us or call us directly.
Need help setting up multiple accounts or integrating your email with business tools? Reach out to us—our team is ready to assist.