Setting up your new email account doesn't need to be complicated. Follow this quick guide to get your email account up and running, whether you're using a desktop email client or accessing it via webmail.

Email Account Details

To set up your account, you'll need the following credentials:

Email Address / Username your.email@yourdomain.com
Password Your email password

Incoming Mail (IMAP) Settings

Use these settings to receive emails:

Account Type IMAP
Incoming Server dedi413.jnb2.host-h.net
Default Port (Non-SSL) 143
SSL Port 993
Encryption SSL recommended

Outgoing Mail (SMTP) Settings

Use these settings to send emails:

SMTP Server dedi413.jnb2.host-h.net
Default Port (Non-SSL) 587
SSL Port 465
SMTP Authentication Enabled (required)

Setting Up Email in Microsoft Outlook

Follow these steps to configure your email in Microsoft Outlook:

1
Open Microsoft Outlook.
2
Go to File → Account Settings → Account Settings.
3
Click New to add a new email account.
4
Select Manual setup or additional server types and click Next.
5
Choose POP or IMAP and click Next.
6
Enter the following details:
  • Your Name: As you'd like it to appear
  • Email Address: your.email@yourdomain.com
  • Account Type: IMAP
  • Incoming mail server: dedi413.jnb2.host-h.net
  • Outgoing mail server (SMTP): dedi413.jnb2.host-h.net
  • Username: Your full email address
  • Password: Your email password
7
More Settings:
  • Click More Settings.
  • Under the Outgoing Server tab, check "My outgoing server (SMTP) requires authentication".
  • Under the Advanced tab:
    • Incoming server (IMAP): 993 (use SSL)
    • Outgoing server (SMTP): 465 (use SSL) or 587 (use TLS)
8
Click OK, then Next to test the settings.
9
Finish the setup by clicking Close and Finish.

Accessing Webmail

Want to check your email online without installing any software?

Visit the webmail portal:

mail.webfootprint.co.za

Login using your email address and password.

Step-by-Step Email Setup Guides

If you're setting up your email on a platform like Outlook, Apple Mail, or your smartphone, we recommend using this comprehensive guide:

View Detailed Setup Instructions

This will walk you through everything from server settings to final verification.

Need Help?

Hosting Partner Support

Xneelo, our hosting partner, offers 24/7 free telephonic support to assist with general email setup or troubleshooting.

Phone 0861 0861 08
Email support@xneelo.com

Remote Setup Services

Prefer a professional to handle it for you? We offer remote email setup support at an hourly rate.

Need help setting up multiple accounts or integrating your email with business tools? Our team is ready to assist.

Contact Us

Still Having Trouble?

Reach out to us directly and we'll help you get your email up and running.

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