Privacy Policy

1. Introduction

WebFootprint ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

By using our website or services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact form
• Subscribe to our newsletter
• Request a quote or consultation
• Communicate with us via email or phone

This information may include:

• Name
• Email address
• Phone number
• Company name
• Any other information you choose to provide

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Pages visited and time spent on those pages
• Referring website addresses

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide our services: Responding to inquiries, processing requests, and delivering the services you've requested
• To communicate with you: Sending updates, newsletters (if subscribed), and responding to your questions
• To improve our website: Analysing usage patterns to enhance user experience and functionality
• To comply with legal obligations: Meeting regulatory requirements and protecting our legal rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service providers: With trusted third-party service providers who assist us in operating our website and conducting our business (e.g., email service providers, hosting providers)
• Legal requirements: When required by law or to respond to legal processes
• Business transfers: In connection with a merger, acquisition, or sale of assets
• With your consent: When you have given us explicit permission to share your information

5. Data Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, including to satisfy legal, accounting, or reporting requirements. Newsletter subscribers can unsubscribe at any time, and we will delete your email address from our mailing list upon request.

7. Your Rights

Under South African law (POPIA), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to the processing of your personal information
• Withdraw consent at any time

To exercise any of these rights, please contact us using the details provided below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

9. Children's Privacy

Our website and services are not intended for children under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last updated" date. We encourage you to review this policy periodically.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us: