Questions? Answered.

WebFootprint is a lean, Johannesburg-based digital agency that designs and builds websites, runs online marketing, and automates business workflows. We position ourselves as your strategic digital partner rather than just developers.

We are based in Randburg, Johannesburg, at 121 Bellairs Dr, Avon Aire Village, Noordhang. We work with clients across South Africa and remotely.

No. While we are based in Randburg, Johannesburg, we work with businesses across South Africa and handle projects remotely via WhatsApp, phone, and email.

It is how we organise our work. Build covers your digital foundation (websites, apps, e-commerce). Grow covers marketing and reach (SEO, GEO, ads, video). Automate covers systems, integrations, and AI. There is also a Specialise track for industry-specific work.

Website design, app development, e-commerce, Shopify and WordPress, online marketing, SEO, GEO, paid ads, explainer videos, WhatsApp automation, AI development, AI chatbots, systems integration, CRM, data-to-API, 3D vehicle configurators, and digital consulting.

We work with South African entrepreneurs, founders, and growing businesses, from one-person start-ups to established brands. Our aim is to give every SA business access to enterprise-level digital tools.

Most agencies do one thing; we support your entire digital journey so everything works together. We offer personalised attention, rapid execution, transparent pricing, and direct access to the people doing the work.

No, we are a small, agile team of about ten people. That lets us respond quickly, communicate directly, and give clients personal attention rather than passing them between departments.

You get direct access to our lead developers and the team members actually doing your work, rather than only account managers. We pride ourselves on open, real-time communication.

Our office hours are Monday to Friday, 9am to 5pm. We are closed on weekends, though we stay reachable for clients on WhatsApp for quick queries.

You can reach us on WhatsApp or by phone at 084 590 2401 (Mon-Fri, 9am-5pm), by email at info@webfootprint.co.za, or through the enquiry form on our site.

Yes. We have worked with South African and international brands including Toyota, Vodacom, Front Runner, Discovery, Cell C, DStv, Mahindra, MiWay, the American Chamber of Commerce, the European Union and the Times of Eswatini.

We've delivered websites, online stores, apps, CRMs, 3D configurators and marketing campaigns for businesses of every size.

To empower every South African entrepreneur with enterprise-level digital tools, so even a one-person start-up can compete globally with affordable automation, 3D visualisation, and data-driven marketing.

Yes. Our mission is to make enterprise-level tools affordable and accessible. We scope work to your budget and start projects from under R25,000, depending on the requirements.

Yes. We are a South African company based in Gauteng, and our quotes and invoices are in South African Rand (ZAR) unless otherwise stated.

Yes. All code, design files, content and data produced for your project belong to you. There is no lock-in and no proprietary system tying you to us. You can take everything and move at any time.

Yes. We build on open standards and mainstream platforms. If you ever want to move, we will hand over all files, databases and documentation. We have done this for clients before and support a clean handover.

You choose. You can manage the site yourself with the training and documentation we provide, or you can stay on a support plan where we handle updates, hosting, security and improvements. Many clients do a combination of both.

For clients on a support plan, we respond within one business day for standard requests and within 4 hours for urgent issues. Critical outages get same-day attention. Response times are part of your support agreement.

You get direct access to the team doing the work. We communicate via WhatsApp, email and scheduled calls. No ticket queues, no account managers in between. You will always know who is working on your project.

We have delivered projects across automotive, financial services, e-commerce, media, property, education, non-profit and government sectors. Our approach is adaptable, and we pick up domain knowledge quickly.

We combine the personal service and direct access of a freelancer with the capability, reliability and breadth of a larger agency. Our team is small enough to be responsive but experienced enough to handle complex projects across development, marketing and automation.

Yes. We are happy to sign NDAs before discussing sensitive projects. Confidentiality and data protection are standard practice for us.

All projects include a warranty period (typically 30 days post-launch) covering bugs and defects at no extra cost. For ongoing quality, our support plans provide continued maintenance and rapid issue resolution.

The easiest way is to tell us about your project through our quick form, which takes about two minutes. You can also message us on WhatsApp or call us, and we will set up a chat.

We review what you sent us and get in touch to learn more about your goals. From there we scope the work and put together a clear quote and timeline before any work begins.

We aim to be in touch within 24 hours of receiving your enquiry.

No. You do not need a 50-page spec. We start with a conversation about the problem you are solving and help define the simplest first version from there.

Our initial chats are low-commitment with no pressure, no pitch deck, and no obligation. We focus on understanding your situation before recommending anything.

It helps to know your goal, the type of project, the main problem you want solved, a rough budget range, and your ideal timeline, but none of this is required to start a conversation.

We start with a discovery chat to understand your goals, then define the scope, deliverables, and timeline. For builds we recommend starting with the simplest viable version and growing from there.

Most projects follow the same shape: a discovery or review chat, then design or strategy, then build and test, then launch and optimise, with optional ongoing support afterwards.

We keep you involved with regular feedback points, but we handle the technical side so you do not have to. The level of involvement is flexible and agreed up front.

We use timely, transparent communication via WhatsApp, phone, and email, and give you direct access to the people doing the work so there are no layers of account managers in between.

Yes. We give clients direct access to our lead developers and the team building the project, which keeps decisions fast and communication clear.

It depends on scope, but we work in lean, fast iterations. App builds that used to take months can take weeks, app finishing typically takes 1-3 weeks, and data-to-API projects usually go live in 2-4 weeks.

Yes. We publish clear budgets, timelines, and deliverables before starting, and we update them the moment anything changes. Transparency is one of our core values.

That is normal, especially with our build-and-iterate approach. We adjust the scope, timeline, and budget transparently and keep you updated rather than springing surprises.

Yes. While our focus is South African businesses, we have managed projects internationally, including website management for an EU programme (TTTFP), and we work remotely.

The conversational quick chat is a fast, no-commitment way to tell us about your needs, while the project form is a short 6-step questionnaire covering your goal, project type, budget, and timeline. Both end with us getting in touch.

Yes. We provide a clear quote and realistic timeline before starting. For app projects, most clients get a rough estimate within 24 hours of our first chat.

Most websites launch in 4 to 8 weeks. E-commerce projects with large catalogues may take 8 to 12 weeks. Complex web applications and integrations can take 12 to 16 weeks. We confirm timelines during the scoping phase.

Paid ads can drive traffic within the first week. SEO typically takes 3 to 6 months to show meaningful organic growth. We set expectations upfront and report monthly on progress.

A brief conversation about your goals, your target audience and any existing brand assets. We handle the rest. If you have existing analytics, competitor examples or content we can use, that helps speed things up.

Absolutely. Many of our long-term clients started with a single landing page or marketing campaign. We build with scalability in mind so adding features later is straightforward.

Yes. We start with a free 20-minute call to understand your goals. For larger projects we offer a paid discovery phase where we research, scope and document the project in detail before development begins.

Yes. We regularly collaborate with in-house teams, other agencies and freelancers. We can lead the project, contribute specific expertise, or support your team with overflow capacity.

Cost varies widely based on complexity, so we quote each project after an initial chat. Our project budget bands run from under R25,000 up to R150,000+, and we scope work to fit your budget.

We do not publish fixed price lists because every project is different. We give you a clear, itemised quote after understanding your requirements, with transparent costs and no hidden fees.

When you enquire we ask which band fits your project: under R25,000, R25,000-R75,000, R75,000-R150,000, R150,000+, or "not sure yet". This helps us recommend the right approach.

Quotes are valid for 30 days unless we state otherwise in the proposal.

A deposit may be required to begin work, depending on the project. The exact terms are set out in your individual proposal or agreement.

Invoices are typically payable within 7-14 days, with specifics set out in your agreement. Prices are in South African Rand (ZAR) unless stated otherwise.

All quotes and invoices are in South African Rand (ZAR) unless otherwise agreed.

No. Transparent pricing is one of our core principles. We share clear costs upfront so you know what you are paying for, with no hidden fees.

Yes. We offer a free AI visibility (GEO) audit, a free data audit for our Data-to-API service, and a free WordPress website speed audit.

For app projects, most clients get a rough estimate within 24 hours of our first chat. Other services are quoted after a short discovery conversation.

Deposits are generally non-refundable unless otherwise agreed. If you terminate a project, you pay for the work completed up to that point.

Final deliverables become yours once payment is complete. We may retain pre-existing frameworks and tools we use, and we may showcase the work in our portfolio unless you ask us not to.

Payment structures, including deposits and milestones, are agreed in your individual proposal so they suit the size and shape of the project.

If a project is terminated, you pay for the work completed up to that point, and deposits are non-refundable unless otherwise agreed in writing.

Yes. Optional ongoing support, maintenance, and management (for example WordPress maintenance or app finishing support) can be arranged on a once-off or ongoing basis to suit you.

Brochure sites start around R25,000. E-commerce stores typically range from R50,000 to R120,000. Custom web applications and platforms can range from R80,000 to R250,000+. We scope and quote before any work begins so there are no surprises.

Yes. Most projects are split into a 50% deposit upfront and 50% on launch. For larger projects we can agree milestone-based payments across the build.

That depends on your needs. Hosting and domain registration are always separate costs. Optional ongoing services include maintenance plans, marketing retainers and managed hosting. We will always be upfront about what is included and what is extra.

Retainers typically cover a set number of hours per month for updates, bug fixes, minor feature additions, security patches and performance monitoring. We tailor the scope and price to match what your project actually needs.

Scope changes that go beyond the original agreement may incur additional costs, but we will always discuss and agree on pricing before doing the work. Minor feedback and revisions during the build are part of the process.

We build company websites, service sites, brochure and informational sites, and portfolio or profile sites, all designed to be professional, mobile-friendly, and purpose-built for your goals.

Yes. We handle the whole setup for you, including domain registration, hosting, business email if needed, security, backups, and updates. You speak to us and we take care of the rest.

We primarily build on WordPress, which is flexible, secure, scalable, and easy for clients to manage themselves, giving you WordPress without the headaches.

WordPress is flexible, client-manageable, secure, and scalable. It lets you update your own content while still supporting custom features and integrations as you grow.

Yes. WordPress is designed to be client-manageable, so you can update content yourself. If you prefer, we also offer ongoing support to make edits and improvements for you.

Yes. We can set up business email as part of your website setup, and we offer remote email setup help on devices like phones and computers.

Yes. Every site we build is optimised for both mobile and desktop so it looks and works well on any device.

Yes. Websites include basic SEO and purpose features like contact forms, lead capture, and clear calls to action, plus Google Analytics and tracking setup.

Yes. We set up Google Analytics and tracking so you can see how visitors use your site and where your leads and enquiries come from.

Three steps: a quick chat with no technical questions or pressure, then design and build with your feedback, then setup and launch including domain, hosting, and final checks.

Yes. Ongoing support is optional and covers updates, content edits, technical support, and improvements so your site stays current and reliable.

Absolutely. Our whole approach is "everything you need, one conversation". You speak to us and we take care of the technical setup, hosting, and launch.

It is ideal for businesses that need a proper website, want to avoid technical setup, want a professional online presence, and want a reliable partner to handle it all.

Yes. We build in contact forms, lead capture, and clear calls to action so your website actively helps generate enquiries, not just look good.

No. The first chat involves no technical questions and no pressure. We help you figure out what you need and recommend the best approach from there.

We can improve, support, secure, or extend your existing site rather than rebuilding from scratch. We also handle website transfers if you are moving hosts.

Yes. We build custom web apps, mobile apps, and internal business tools using an iterative MVP approach, starting with core features and growing intentionally.

Marketplace and Uber-style apps with users, providers, admin, and payments; shopping and commerce apps; booking and on-demand platforms; client portals; and lightweight custom SaaS or business tools.

No. You do not need a 50-page spec or a massive upfront budget. We start with a conversation and define the simplest first version together.

Faster than traditional development. With our lean, AI-assisted approach, what used to take months now often takes weeks.

We build the core features first, let you use the product, invite early users, observe what actually works, and then add features intentionally rather than over-building up front.

You do. The app belongs to you, you control access and growth, and there are no forced lock-ins. You own the code, design, and data.

It starts with an idea chat, then we define the simplest v1, give you a clear quote and realistic timeline, and start building, releasing and improving in iterations.

Most clients get a rough estimate within 24 hours of our first chat. We aim for honest pricing and realistic timelines with no surprises.

Yes. Our app finishing service takes apps built with AI tools and makes them production-ready: polishing, debugging, deploying, adding a real backend, and supporting them.

We work with projects from Bolt.new, Lovable, Cursor, Replit Agent, v0, Windsurf, Claude Artifacts, ChatGPT Canvas, and GitHub Copilot, among others.

No. It is a "no judgment zone" where we preserve your vision and keep what works rather than rewriting everything, and we explain changes in plain English.

We handle domains, DNS, SSL, and CI/CD, and host on platforms like Vercel, Firebase, and AWS depending on what suits the project.

Yes. We integrate payment providers such as Stripe and PayFast, which is well suited to South African businesses.

Most app finishing projects go from AI prototype to live product in 1-3 weeks, depending on scope.

Common gaps include breaking on mobile, no real database, no authentication, being stuck on the AI tool’s hosting, and messy code that is hard to maintain. We fix these to make the app production-ready.

Yes. We treat e-commerce as a connected growth system focused on conversion, retention, traffic, and reporting, rather than isolated tactics.

We are platform-agnostic and work with Shopify, WooCommerce, custom builds, and other platforms. Our focus is the outcome rather than the platform.

Yes. We set up cart-abandonment notifications and emails plus checkout and funnel optimisation. Stores using cart-abandonment systems have seen recovery rates increase by up to 40%.

Yes. We optimise checkout and funnels, add trust, urgency, and incentive flows, and treat your store as a system to turn more visitors into buyers.

Yes. We use Google Merchant Center, Performance Max and Shopping campaigns, product feed optimisation, and remarketing audiences to drive qualified traffic.

Yes. We build post-purchase flows, upsell and cross-sell, loyalty, promotions, and re-engagement campaigns to improve retention and repeat revenue.

Our e-commerce service is built for ongoing, systemised growth, so it is not ideal for one-off launches, traffic-only goals, or quick hacks without structure. We can still point you in the right direction.

No. You usually do not need to rebuild. Most stores just need fixes, extensions, or custom logic, and we improve what you already have.

Yes. We edit and extend themes, build custom sections, fix mobile and desktop issues, and improve your product flow and UX.

Yes. We build custom checkout logic, special pricing and promotions, custom product options, and unique business rules, and can replace bloated apps with custom logic.

Yes. We integrate Shopify with accounting, email marketing, Google Merchant Center, data exports, and admin automation.

Yes. We improve page speed, clean up themes and scripts, fix bugs, and keep your store stable as it grows.

Both. You can engage us for once-off work or ongoing support, and we keep it flexible without locking you in.

Yes. We support WordPress from emergency fixes to custom plugin development, security recovery, performance, and ongoing maintenance, treating your site as a business-critical system.

Yes. We build site-specific plugins, extend existing plugins, add third-party integrations, and remove bloated plugins that slow your site down.

Yes. We do malware cleanup, hacked-site recovery, secure vulnerable plugins and themes, and lock down attack vectors. The goal is prevention, not just a one-time fix.

Yes. We optimise speed, clean up plugins and scripts, configure hosting and caching, and improve Core Web Vitals.

Yes. We offer ongoing support including updates, bug fixes, new features and pages, monitoring, and troubleshooting, on a once-off or ongoing basis.

It is an integrated growth engine combining SEO, Google Ads, email automation, retargeting, and GA4 analytics into one connected system, focused on return on investment rather than vanity metrics.

Yes. We balance paid media with organic growth so ads inform SEO, SEO feeds email, email supports retargeting, and analytics drives decisions, which helps lower your cost of acquisition over time.

Yes. We are certified in Google Search Ads and Performance Max.

We use enhanced GA4 tracking, live dashboards, ROI-first reporting, and cross-channel attribution so you can see what is actually driving enquiries and sales.

No. We filter every activity by whether it improves return, efficiency, or scale. We will not optimise for clicks without conversions, traffic without intent, or reports without action.

We integrate tools like HubSpot, Mailchimp, and custom CRMs for lifecycle automation, automated follow-ups, and list management.

Long-term and fundamentals-first: technical foundations, on-page and content optimisation, lead-generation focus, and local SEO, integrated with your website structure, analytics, and paid ads.

No. We explicitly avoid keyword stuffing and algorithm chasing. We focus on quality and consistency so rankings grow steadily instead of spiking and disappearing.

SEO is a long game and is rarely instant. Done properly it builds sustainable, predictable traffic over time rather than overnight spikes. It is not suited to those wanting overnight results.

Technical SEO covers audits, site structure and indexing, page speed, mobile optimisation, and Core Web Vitals, plus essentials like title tags, meta data, alt text, sitemaps, GA4, and Search Console.

Yes. We optimise your Google Business Profile, target local keywords, build location pages, and improve your visibility on the map pack.

No one can honestly guarantee a specific ranking. True SEO needs content, backlinks, and consistency, and without those, rankings plateau. We focus on steady, sustainable growth rather than promises.

Keyword and intent research, optimising titles, meta data, headers, and content, internal linking, and improving existing pages before creating new ones.

GEO optimises your content so AI search engines like ChatGPT, Perplexity, Google AI Overviews, and Claude cite and recommend your business. It is essentially SEO for the AI era.

Traditional SEO aims to rank blue links, while GEO aims to be cited in AI-generated answers. GEO relies on trust signals like accuracy, citations, and entity authority rather than just domain authority and links.

GEO targets ChatGPT, Perplexity, Google AI Overviews, Claude, and other AI answer engines.

Do both. Strong SEO foundations make GEO work even better, so the two complement each other rather than competing.

Yes. We offer a free GEO audit and will tell you exactly what AI says about your business today.

Six core strategies: answer-first content, topical authority, structured data and schema, entity optimisation, conversational content, and citation and source building.

Because AI answers are becoming a major way people find information. By 2026, over 40% of search queries are expected to include an AI-generated answer, so being cited by AI is increasingly important.

Google Search Ads, Google Shopping and Performance Max, and social media remarketing, run together as one connected system to attract, follow up, and convert.

Remarketing follows visitors after they leave your site and builds familiarity. A large percentage of sales actually happen on the return visit, which is why it is a core part of our ad strategy.

We focus spend on conversions rather than clicks, with clean campaign structure and data-driven decisions, and we reallocate budget toward what is actually working.

Cost per conversion, return on ad spend, and revenue and lead quality, not vanity metrics like raw clicks or impressions.

Common reasons are isolated campaigns, no conversion tracking, poor remarketing, unfocused budgets, and decisions made without data. We address each of these.

Yes. We set up and manage Google Merchant Center, optimise product feeds, and run Performance Max guided by data.

Our paid ads service is built for measurable, ongoing growth, so it is not ideal for one-off experiments, set-and-forget campaigns, or businesses unwilling to track conversions.

Yes. We produce AI-driven explainer videos that clarify your offering in under two minutes, using AI-assisted scripting, professional voice-over, and animation of your real interfaces.

Traditional video can take weeks, long briefs, multiple agencies, and expensive updates. Our AI workflow makes production faster and more affordable, with fast iteration when you need changes.

Four steps: AI-assisted script creation refined by a human, professional voice-over, smart visual animation of your real product, and fast iteration.

They are ideal for SaaS, web apps, digital tools, and complex services, and work well for homepage heroes, product overviews, sales enablement, investor decks, onboarding, and ads.

Yes. One explainer can be repurposed across multiple channels, from your website hero to social snippets and ads.

No. Our explainer videos focus on clarity and speed for digital products, and are not intended to replace cinematic studio productions.

Yes. We set up everything from WhatsApp Business to enterprise automation, including chatbots, booking, ordering, broadcasts, CRM sync, and multi-agent help desks.

WhatsApp has over 2 billion active users, around a 98% message open rate, and roughly a 45% response rate compared with email, plus 24/7 availability, making it a powerful channel.

It can answer FAQs, qualify leads, handle scheduling and bookings, run conversational forms, and support e-commerce ordering, all 24/7.

Yes. We help you set up broadcast messaging properly so you can reach your audience without triggering spam flags.

Yes. We can build scheduling, booking, and e-commerce ordering flows, including payments within WhatsApp.

Yes. We integrate WhatsApp with your CRM and set up automated follow-ups such as abandoned-cart reminders and order updates.

Yes. We can set up a live chat help desk with a shared inbox, agent assignment, and conversation history, so multiple agents work from a single number.

Our WhatsApp automation service is specifically focused on South African businesses.

Our custom LLM chatbots understand your products and processes, use your own data and documents, follow your business rules, connect to your APIs, and can take real actions, unlike generic bots.

Yes. Chatbots can be trained on your data and documents and connect to your systems so they answer accurately about your specific business.

Yes. Chatbots can create tickets, generate quotes or estimates, create records, and trigger workflows, not just answer questions. For example, a roofing company bot can calculate an estimated quote before a salesperson gets involved.

Yes. They can connect to CRMs, accounting and pricing tools, calendars, internal databases, and custom APIs to fetch data, calculate, and create records.

Yes. We define business logic up front: what the bot should and should not answer, what data it can access, which actions it can take, when to escalate to a human, and accuracy and safety rules.

Yes. Human escalation is part of the business logic we configure, so the bot hands off to a person when appropriate.

Yes. Internal assistants can answer process questions, help with onboarding, summarise documents, and act as a smart helpdesk for your team.

No. We design AI to augment your team and keep humans in the loop, not to replace people entirely. One e-commerce chatbot delivered a 60% reduction in support tickets while staff handled the rest.

Intelligent chatbots, company-trained LLMs, internal knowledge systems with semantic search, AI image generation, virtual tutorials and video, and AI animations, always starting from a real problem.

No. You do not need a large dataset to begin. We start with a scoped proof of concept using your existing data and grow from there.

Yes. Solutions can run on your own infrastructure with encrypted connections, and your data is not shared with third parties. Your data stays yours.

We build explainable AI with humans in the loop, set honest expectations, and define accuracy and safety rules. Internal knowledge systems can cite their sources so answers can be verified.

Yes. We always recommend a scoped proof of concept using your data before any major investment, so you can validate the idea first.

No. We avoid black-box solutions and vendor lock-in. You own everything, and we build explainable systems you can understand and control.

It is custom API integration so your business tools sync automatically, as a more reliable alternative or complement to brittle no-code automation.

If there is an API, we can connect it. We have built hundreds of integrations across different industries and tools.

We build custom integrations when Zapier becomes complex, expensive, or unreliable. The benefits are full control, no per-task limits, clear logic, and long-term stability.

Yes. You own the integration and the data, you are not locked into a third-party workflow engine, and the integration can be handed over and maintained long-term.

Sales and CRM (lead capture, deal sync, follow-ups), accounting and finance (invoices, payments), task, calendar, and workflow automation, and custom middleware and API layers.

We review your workflow and tools, design the integration (APIs, data structures, triggers, error handling), build and test it, then deploy and support it.

We turn your databases, websites, documents, and business data into secure, documented APIs that other tools, dashboards, chatbots, and LLMs can use.

You can power LLM and AI integrations, improve GEO and AI visibility, sync across platforms, build custom dashboards and tools, automate workflows, and even monetise data with API keys and tiered access.

Most APIs are live within 2-4 weeks, and simpler projects can be faster.

Yes. You own the API, the infrastructure, and the documentation, with no vendor lock-in, and optional managed hosting if you want it.

Yes. We offer a free data audit to assess your data and recommend the best way to turn it into an API.

Yes. We design CRMs, build custom ones, and handle setup, configuration, integrations, automation, and reporting, all aligned to how your team actually sells.

CRMs commonly fail because of too many unused fields, duplicated data, manual activity tracking, memory-based follow-ups, and inaccurate reports. We build around your real process to avoid this.

Yes. We build custom pipelines and stages, simple interfaces, and only the data you need, shaped around how your sales flow actually works.

Yes. We integrate CRMs with email, calendars, accounting, websites and forms, and marketing tools.

Yes. We set up follow-up reminders, deal-stage actions, task creation from emails and forms, and notifications so nothing slips through the cracks.

Pipeline views, activity tracking, performance dashboards, and sales and conversion reporting so you have real visibility.

Yes. You own your data, you are not locked into unnecessary features, and the system grows with you.

Yes. Our CRM service is ideal for teams outgrowing spreadsheets, missing follow-ups, or frustrated with bloated, generic CRMs.

Yes. CRM setup includes structuring data, custom fields and pipelines, roles and permissions, automation, and data cleanup.

Either. We review your sales process, design and build or configure the system, then refine and support it on a once-off or ongoing basis.

It is a bespoke web-based 3D configurator for vehicles and OEM accessories, with real-time visualisation, analytics, and CRM lead handoff, used to increase accessory attach rates and basket value.

We built Toyota South Africa’s online vehicle configurator with our delivery partners Identikit and Battalion Media. We also powered the configurator for Front Runner Outfitters’ vehicle accessories catalogue.

No. It complements rather than replaces a global configurator, and is ideal for microsites, launch activations, and regional pilots.

A pilot typically takes 6-10 weeks from asset handover for a single model with a focused accessory set.

The main cost driver is the 3D assets. Reusing global or supplier CAD reduces cost, and overall scope depends on the number of models and accessories.

You do. The configurator feeds analytics into GA4 and your CRM, giving you data on which colours, trims, and accessories convert, and you own that data.

Hands-on, often on-site review of how your business works to find duplication, mistakes, and memory-dependent processes, then real opportunities to automate and improve, with a prioritised roadmap.

No. We do not do generic strategy consulting or slide decks. We deliver real, usable improvements with practical next steps and no jargon.

Yes. Beyond the roadmap, we can design systems and workflows, build custom tools and integrations, improve platforms, and provide ongoing support.

We commonly use Xneelo as a hosting partner. Xneelo offers free 24/7 telephonic support on 0861 0861 08 and at support@xneelo.com.

Yes. We offer remote email setup at an hourly rate and can configure your email across devices. We also have a step-by-step email setup guide.

Yes. We provide remote email setup help for phones and computers, and there are detailed guides for Apple Mail and smartphone setup via the Xneelo help centre.

For Xneelo, the incoming IMAP server uses SSL on port 993, and outgoing SMTP uses SSL on port 465 or TLS on port 587, with SMTP authentication required. Webmail is at mail.webfootprint.co.za.

Yes. We handle website, domain, and email transfers, aiming for minimal downtime. We just need the relevant logins or authorisation codes.

From Xneelo, a website transfer typically takes 1-2 hours. From other hosts it can take 4-8 hours, and very large sites (over 15GB) may take longer.

No. A domain transfer does not cause downtime, and you are not double-charged; the domain simply renews as normal at the next renewal date.

Yes. We offer several options: setting up new accounts only, server-to-server migration, or manual per-user migration. Email transfers usually take the longest of all transfer tasks.

Google Workspace gives you professional email, Calendar, Drive, Docs, Meet, and admin controls on your own domain. It is great for collaboration, storage, and better spam filtering than typical shared hosting email.

Yes. You can keep your domain at your current registrar (for example GoDaddy); only DNS changes are needed to point email to Google.

DNS changes can take up to 72 hours to fully propagate. For zero downtime when migrating email, we migrate first and then switch the MX records.

Yes. Google Workspace offers a 14-day free trial, and our guide includes a referral link.

Yes. We handle domain transfers; we typically need your domain login or an EPP/auth code plus the approval email to complete the transfer.

Google Workspace starts at around R150 per user per month, and we recommend it over shared hosting email when you need more reliable delivery and better spam filtering.

Run a malware scan, check your uploads folder, update all plugins, themes, and core, change admin passwords, remove unused plugins, and enable auto-updates. Xneelo users can also activate the Cloudbric firewall.

Yes. We offer hacked-site recovery and rebuild services, cleaning malware, hardening security, and locking down the attack vectors used.

It depends. You can clean and harden the existing site, but backdoors can hide deep in themes, plugins, or the database, so a clean rebuild from scratch with trusted plugins is sometimes the safer option.

Check whether your mail server is on a blacklist (for example with MXToolbox), avoid spammy content and ALL CAPS, and make sure SPF, DKIM, and DMARC are set up. We can help configure your server and domain.

Check your spam or junk folder first, since spam often auto-deletes after 30 days. Server-level filtering, blocked senders, or inbox rules can also hide mail. If we manage your hosting we can check logs and whitelist senders.

They are email authentication records that prove your messages are legitimate. Missing or misconfigured SPF, DKIM, and DMARC records hurt deliverability and make your mail more likely to land in spam.

Use good hosting and a lightweight theme, clean up plugins, serve images as WebP, enable caching, and use a CDN like Cloudflare. A slow site (over 3 seconds to load) can lose around half of its visitors.

Aim for a load time under 3 seconds, TTFB under 200ms, LCP under 2.5 seconds, and CLS under 0.1. Speed affects user experience, SEO rankings, conversions, and bounce rate.

Yes. We offer a free WordPress speed audit to identify what is slowing your site down.

Yes. We provide ongoing support including monitoring, updates, security hardening, performance improvements, and bug fixes, treating your site as a business-critical system.