Shopify Support & Customisation | WebFootprint
Shopify Support & Customisation

Get More Out of Shopify Without Fighting the Platform

Shopify is powerful, but it's rarely perfect out of the box.

We help Shopify store owners customise, extend, and support their stores so everything works the way it should—from templates and plugins to integrations and performance.

If your store mostly works but has rough edges, limitations, or things you wish Shopify did differently, that's exactly where we come in.

Our Approach

Practical Shopify Help, When You Need It

You don't need to rebuild your store.

You usually just need the right fixes, extensions, or custom logic.

We work alongside your existing Shopify setup and improve what's already there.

What We Help With

Shopify Services

Theme & Template Customisation

  • Editing and extending existing themes
  • Custom sections and layouts
  • Mobile and desktop layout fixes
  • Improving UX and product flow
  • Making your store look and feel more "yours"

Clean changes that don't break future updates.

Apps & Plugins

  • Selecting the right apps (and removing unnecessary ones)
  • Configuring plugins properly
  • Customising app behaviour
  • Replacing plugins with custom logic where needed
  • Avoiding app bloat and performance issues

More functionality, less clutter.

Custom Features

When apps don't quite do what you need:

  • Custom checkout logic
  • Special pricing or promotions
  • Custom product options or workflows
  • Unique business rules Shopify doesn't support natively

Built specifically for your store, not a generic workaround.

Integrations & Automation

  • Shopify ↔ accounting systems
  • Shopify ↔ email marketing tools
  • Shopify ↔ Google Merchant Center
  • Data exports and reporting
  • Automating repetitive admin tasks

So your store doesn't operate in isolation.

Performance, Stability & Fixes

  • Page speed improvements
  • Theme and script clean-ups
  • Bug fixes
  • Shopify errors and edge cases
  • Keeping things stable as your store grows

Quiet, behind-the-scenes improvements that matter.

Our Philosophy

Built for Real Store Owners

We don't treat Shopify as "just a website".

We understand:

Orders matter
Downtime costs money
Changes should be tested properly
Updates shouldn't break your store

Everything we do is focused on keeping your store running smoothly while improving how it performs.

How It Works

How We Typically Work

01

Store Review

We look at your current setup to give you clarity quickly.

  • Your theme and apps
  • Customisations already in place
  • Performance and usability
  • What's working vs what's frustrating
02

Improvements & Fixes

We implement changes, always prioritised by impact.

  • Theme changes
  • Plugin configuration or replacements
  • Custom functionality
  • Integrations or automation
03

Ongoing Support

Flexible help when you need it, without locking you in.

  • Ongoing tweaks and improvements
  • Feature extensions
  • Seasonal or campaign updates
  • General Shopify support

Some clients want once-off help. Others want someone they can rely on.
Flexible, without locking you in.

Is This Right For You?

Who This Is For

This is ideal for

  • Shopify store owners who want more control
  • Stores that have outgrown default themes
  • Businesses tired of stacking plugins
  • Owners who want a reliable technical partner

It's not ideal if you're looking for

  • A brand-new platform migration
  • One-click magic solutions
  • Zero involvement in decisions
Ready to improve your store?

Let's Make Shopify Work Properly for You

If your Shopify store feels close to right but not quite there yet, we can help close that gap.

From small fixes to deeper customisation, we'll help you get the most out of the platform you're already using.

Chat with us