Debit Orders
DebiCheck mandates with TT1/TT2/TT3 auth, NAEDO migration, AVS pre-validation of account ownership before first collection, pre-processing amount checks against open invoices and expected schedules before Netcash or Bankserv batches leave so overpayments, underpayments, and duplicates never hit the bank, ongoing lifecycle management through Netcash, Stitch, or GoCardless, greenfield CRM and billing DebiCheck wiring (mandate capture to authenticated collection sync) independent of a single PSP brand, automated collection health reports after monthly runs covering success, unpaid, and dispute rates so CFOs stop building Excel packs by hand, and dispute intake under SA banking rules with mandate-proof lookup, 60-day PASA reversal windows, and CRM-aware recovery or retention paths so reversals do not silently write off members.
Payment Gateways
Fee and settlement comparison across PayFast, Yoco, Ozow, Peach, and Stitch so you choose the right SA stack before we integrate it, then accept card, Instant EFT, SnapScan and Zapper QR wallets, and account-to-account payments with normalised webhooks, multi-currency presentment for USD, EUR, GBP, and ZAR with automatic ZAR or CFC settlement and Xero/Sage multi-currency FX posting, African mobile money via M-Pesa, MTN Mobile Money, and Airtel Money for Kenya, Ghana, Nigeria, Uganda, and Tanzania checkout expansion with automated Xero or Sage reconciliation, staged gateway migration with PCI token vault transfer or soft re-tokenisation, dual-run cutover, and payment-history backfill so active subscriptions keep renewing when you switch Stripe, PayFast, Peach, or Yoco, HMAC signature verification and secret rotation, durable webhook retry with exponential backoff and a dead letter queue for exhausted payment and fulfilment deliveries, and multi-provider failover, plus EMV 3DS2 with risk-based frictionless authentication, SCA exemption handling, and conversion-safe challenge UX so Strong Customer Authentication does not tank checkout, timeout ambiguity handling on charge creates with verify-before-retry and idempotent confirm for Stripe and PayFast so network timeouts do not double-charge, PCI-DSS scope reduction via hosted payment pages, hosted fields, and card tokenisation (SAQ A instead of SAQ D) so raw card data never lands on your servers, webhook-driven branded payment confirmation receipts via email and SMS on successful payment (distinct from overdue reminder sequences), coordinated refund or void when a later invoice, stock, or fulfilment step fails so charges do not orphan mid-flow, and full refund automation from approval through gateway or EFT payout, accounting credit note, customer confirmation, and reconciliation, including RMA-triggered returns to PayFast, Stripe, Shopify Payments, or Ozow. Dual-channel Yoco card machine and Yoco Online sync writes payments into CRM deals, marks Xero or Sage invoices paid, and decrements stock so in-store and online channels reconcile as one ledger.
Chargebacks & Dispute Evidence
Automated chargeback and card-dispute workflows that gather receipt, delivery, AVS, and customer history into evidence packs and file representment before issuer deadlines across Stripe, PayFast, and Peach so you stop losing by default, with 3DS2 liability-shift evidence where authentication completed so fraud disputes start from a stronger position.
Invoice Payment Links
Embed Pay Now buttons on Xero, Sage, and QuickBooks invoices, generate ad-hoc one-time pay-by-link from CRM or Ops for deposits and collections that are not tied to a formal invoice PDF, capture technician on-site mobile payment at field job completion so residential DSO drops from weeks to same-day (distinct from office-issued invoice Pay Now links), and run WhatsApp and SMS payment reminder sequences with PayFast, Peach, Yoco, and Ozow links so clients pay without digging through email, plus aging-bucket chase-and-escalate workflows aimed at cutting debtor days (DSO), not only pay-link reminders.
Customer Invoice Portal
Branded self-service portal where customers view invoice history, download PDFs, see live balances, and pay outstanding invoices without calling AR, plus a unified payment status tracking API that normalises Pending, Paid, and Failed across PayFast, Peach, Stitch, and other gateways for portal and ops consumers.
Recurring Billing
First-time tokenised card-on-file setup with PCI SAQ A scope reduction for membership and SaaS renewals, then plan catalogues with tiers and add-ons, trials, mid-cycle proration, smart retries, dunning programmes, and self-service card updates through Stripe Billing, Chargebee, PayFast, or Paddle, plus a unified subscription status layer across Stripe, PayFast, and Peach so multi-market merchants stop reconciling siloed dashboards by hand, staged gateway cutovers that migrate vaulted tokens or soft re-tokenise without forcing every subscriber to re-enter cards, and contract expiry reminder automation with 90/60/30 CRM alerts so account managers protect ARR before silent churn.
Quotes & Proposals
CRM deal-to-quote generation that pulls products, pricing, and contacts into branded quote PDFs, one-click quote actions from the pipeline or kanban view so warm prospects get a quote in minutes, AI quote drafting triggered by CRM deal stage with live pricing-rule enforcement, discount guardrails, and CRM write-back (distinct from full narrative proposal packs and library-only automation), AI proposal generation that drafts full commercial packs from CRM deal data, past wins, and product catalogues (distinct from library-only narrative automation), full narrative proposal automation from approved content libraries with case studies and pricing tables, governed CRM product catalogues with approved SKUs, VAT treatment, and discount guardrails so reps stop quoting from stale spreadsheets, configure-price-quote (CPQ) systems that guide reps through valid configurations with option rules, bundles, and discount governance for complex products, CPQ-to-CRM write-back so configured quote totals and line items sync into opportunity amounts and forecast reports, internal manager and director quote approval routing by value and discount thresholds before the customer sees the PDF, threshold-based discount approval hierarchy (rep to manager to director by percentage with SLA escalation) so margin leaks stop without slowing low-discount deals, e-signature and digital signing for quotes and commercial MSAs/NDAs/order forms under the ECT Act so clients sign in minutes from any device, DocuSign envelope status sync to CRM deals with automatic quote-to-invoice conversion the moment a quote is signed, quote expiry follow-up with pre-expiry prospect nudges, sales alerts when quotes lapse, and pipeline hygiene on expired quotes, automated post-send quote follow-up sequences (day 1 / day 3 / day 7) across email, WhatsApp, and CRM tasks so every quote gets the same disciplined cadence, accepted-quote to ERP sales order with stock reservation and pick/pack for product distributors (distinct from quote-to-invoice cash collection), signed-quote to project spawn in Asana, Monday, ClickUp, or Jira with tasks, owner, budget, and kickoff checklist for service businesses, and contract lifecycle management with a centralised repository, obligation tracking, version control, and renewal/expiry visibility from draft through signature, plus in-quote margin calculators that pull live ERP cost, show contribution percentage and discount impact, and enforce margin floors before the PDF leaves.
Payment Plans & Instalments
Structured instalment schedules with due-date reminders, balance tracking, and CRM status sync.
Prepaid Credits & Wallets
Customer prepaid credit and digital wallet ledgers with atomic balance updates, gateway top-ups, spend capture, expiry tranches, and CRM-synced available credit so education, marketplace, and loyalty programmes stop leaking value through spreadsheet wallets.
EFT Batch & Supplier Disbursement
Generate bank-ready EFT batch files from accounting payables for ABSA, FNB, Standard Bank, and Nedbank from one source system, including multi-bank dual generators that emit the correct ABSA and Nedbank layouts without dual Excel templates, FNB Online Banking Enterprise CSV, Bankserv ACB, and ISO 20022 PAIN files, and Standard Bank ACB and CATS SSVS salary files with Business Online cut-off awareness so a single bad field does not reject the whole payroll run, plus calendar-driven scheduled supplier and contractor payments from Xero, Sage, or QuickBooks approved bills into bank rails so early-payment discounts are captured and late fees stop without Friday portal fire drills, with AVS ownership checks before supplier or beneficiary payouts, and optional pre-settlement sanctions screening gates before money moves.
Marketplace Payouts
Split buyer payments into platform fees and seller remittances with escrow, ledger sync, and fast payout cycles.
Reconciliation
Three-way matching of gateway settlements to CRM deals and accounting invoices, captured-to-bank settlement lag tracking (T+1 to T+3) with remittance-to-deposit matching across PayFast, Peach, Yoco, and Stripe so Monday suspense hunts end, AI and ML matching for unidentified bank deposits with vague references using amount fingerprints, customer history, and confidence-scored suspense clearing, multi-provider subscription status matching across Stripe, PayFast, and Peach, bank-feed import and auto-matching, finance-facing real-time cash-position dashboards that aggregate settled, pending, and failed volumes across PayFast, Peach, Yoco, Ozow, Stitch, and Stripe, a unified payment reporting API that normalises status, fees, FX, and settlement dates across Stripe, PayFast, Peach, and Yoco into Power BI, Looker, and Metabase board packs with cohort revenue and failure-rate analytics, plus ongoing fee ingestion with effective MDR reporting, FX leakage visibility, and rate-change alerts so margin leakage is measurable, not buried in a lump P&L line.
Payment Allocation
Automatically allocate lump-sum payments across multiple invoices, handling partials and overpayments, with optional AI-assisted matching when bank references are missing or misspelled.
Payment Fraud & BEC Detection
Real-time scoring, velocity checks, BEC detection, and sanctions screening before settlement that stop fraudulent or prohibited payments before they clear, plus ecommerce order risk scoring on Shopify and WooCommerce with pre-fulfilment hold and release so suspicious orders never ship, with automatic holds and release/reject review queues, and AI fraud models that cut chargeback leakage and refund or claims abuse without spiking false declines. Also covers SA banking ops fraud alerts tuned to EFT App fraud, SIM-swap transfers, authorised push payment, and card-not-present patterns with real-time scores into fraud ops queues and CRM before funds leave the rails (distinct from ecommerce chargeback models alone).