CRM Calendar Integration: Meetings, Follow-Ups and Reminders
An 8-rep sales team cut calendar ping-pong from 5 hours a week to under an hour and lifted meeting logging from under 30% to near-complete with Google and Outlook CRM sync.
South African businesses run on Microsoft. We connect your CRM, accounting, and operational tools to Power BI for real-time dashboards, SharePoint for document automation including CRM deal-folder sync with durable links and metadata, Teams for collaboration workflows, Entra ID for single sign-on, Dynamics 365 for end-to-end ERP, and Microsoft Graph for Outlook calendar plus Outlook mail so meetings and sent or received emails auto-log on CRM contacts and deals with Entra ID consent and shared mailbox capture. Whether you need Graph API integrations, Power Automate flows, or Azure cloud services, we build the bridges that make your Microsoft investment work harder.
Embedded dashboards, dataflows, paginated reports, and Power BI Fabric integration with your business data.
Document libraries, metadata workflows, intranet portals, and SharePoint Lists as lightweight databases, plus CRM deal-folder automation with durable Graph link-back to HubSpot, Pipedrive, or Salesforce, metadata column sync with deal stage and owner, and broken-link prevention when libraries reorganise.
Custom bots, tabs, connectors, telephony integration, and Teams as a notification hub for business events.
Single sign-on, SCIM user provisioning, conditional access policies, and MFA enforcement across your apps.
Business Central, Sales, and Customer Service integration with CRM, accounting, and e-commerce platforms, plus outbound Dynamics-to-Salesforce migration covering Dataverse export and dual-licence cutover.
Power Apps custom apps, Power Automate cloud and desktop flows, Dataverse, Copilot Studio AI agents, and Power Automate to Salesforce Flow rebuilds when exiting Dynamics.
Functions, Logic Apps, Service Bus, Cosmos DB, Blob Storage, Key Vault, and API Management for enterprise integration, plus Azure SQL Database and Managed Instance migrations from on-prem SQL Server (Hybrid Benefit, Extended Security Updates, and planned cutovers).
Unified API for mail, calendar, contacts, files, presence, and organisational data across Microsoft 365, including Outlook-to-CRM email logging, Entra ID consent flows, and shared mailbox capture without insecure IMAP.
Office Scripts, Excel add-ins, Word document generation, and automated report production from business data.
Licence management, tenant configuration, Intune device compliance, Purview data governance, and Exchange mail flow.

An 8-rep sales team cut calendar ping-pong from 5 hours a week to under an hour and lifted meeting logging from under 30% to near-complete with Google and Outlook CRM sync.

Your team is paying for Dynamics and Salesforce together. One client cut R840,000 in dual-licence waste in year one, rebuilt Power Automate debt in 16 weeks, and kept pipeline history.

One distributor cut Access file-lock friction from 20 hours a week to two, unlocked remote multi-user access, and recovered R980,000 in year one after moving to cloud SQL.

Ops cut Excel-to-SQL paste from 14 hours a week to a nightly ETL that validates, loads, and quarantines bad rows. 650+ hours recovered; dashboards finally match the sheets.

A Gauteng manufacturer cut SQL Server babysitting from 14 hours a month to three, avoided a R340,000 hardware refresh, and recovered R118,000 in staff time in year one on Azure SQL.

Sales pasted broken SharePoint links onto CRM deals every week. One Microsoft 365 team cut hunting from eight hours to under one, ended dead links, and recovered R148,000 in year one.

A Cape Town Microsoft 365 sales team cut Outlook-to-CRM logging from 5.5 hours a week per rep to 30 minutes, hit 91% capture, and recovered R340,000 in staff time in year one.

Your CRM activity reports lie because reps skip meeting logs. One team lifted capture from 28% to 96%, cut forecast miss from 22% to 9%, and recovered R210,000 in staff time year one.