Integrate Stitch for Account-to-Account Payments | SA | WebFootprint
Payment Integrations Stitch · Account-to-Account Payments

Integrate Stitch for Account-to-Account Payments in South Africa

Card MDR between 2.2% and 3.5% and chargebacks that reverse settled revenue are a quiet tax on every South African ecommerce and billing operation. Manual EFT is cheaper, until finance spends the afternoon matching proofs of payment.

We integrate the Stitch API so A2A payments confirm instantly into your CRM or invoices.

A CRM panel and the Stitch logo linked by a purple ribbon of payment confirmations and bank transfers across a cool slate blue-grey scene
2.2–3.5%
typical SA card processing fees merchants absorb on every sale
Up to 50%
fee saving Stitch cites for bank transfers versus card and debit orders
R150–R300
typical chargeback fee per disputed card payment in South Africa
85%
of South Africans are banked, far more than hold or prefer a card
The Problem

Sound Familiar?

These are the exact issues our clients faced before a Stitch A2A integration:

  • Card MDR of 2.2% to 3.5% quietly eats margin on every sale
  • Chargebacks reverse settled revenue weeks later, plus R150 to R300 in fees per dispute
  • Sales waits on proof-of-payment screenshots before marking an invoice paid
  • Manual EFT matching stalls fulfilment while finance chases bank statements
  • CRM and billing never agree on who has actually paid without a phone call

PayShap Request and open-banking Pay by Bank rails are now live for merchant collections, and Stitch surfaces Capitec Pay, Absa Pay, and PayShap through one API. Teams still card-only are paying higher MDR and carrying chargeback risk that A2A simply does not have.

How It Works

What the Stitch API Integration Actually Does

Customer pays from their bank → Stitch confirms → CRM and invoice update. No POP chasing.

1

Customer Pays via Stitch

Checkout or invoice offers Pay by Bank: Instant EFT, Capitec Pay, Absa Pay, or PayShap

2

Instant A2A Confirmation

Bank-authenticated transfer clears; Stitch notifies your systems in seconds

3

CRM & Invoice Sync

Deal and invoice flip to Paid with amount, fee, and reference attached

4

Fulfil & Reconcile

Ops ships or unlocks access immediately; finance matches exceptions only

What We Build

Everything You Need for Reliable Stitch Payments

Stitch Pay by Bank Checkout

Customers pay directly from their bank account via Instant EFT, Capitec Pay, Absa Pay, or PayShap Request, without card details and without leaving your flow.

Instant Payment Confirmation

Stitch confirms the account-to-account transfer in seconds. Fulfilment and finance stop waiting on POP emails or next-day bank feeds.

CRM & Invoice Sync-Back

When Stitch marks a payment successful, the deal or invoice flips to Paid automatically in HubSpot, Pipedrive, Xero, Sage, or your billing system.

Zero Chargeback Rail

Bank-authenticated A2A payments cannot be charged back like cards. You keep the sale and skip the R150 to R300 dispute fee.

Fee & Settlement Tracking

Gross, Stitch fee, and net land against the right invoice so month-end matching is exception-based, not a spreadsheet rebuild.

Multi-Bank Coverage

One Stitch API surface covers major SA banks and Pay by Bank rails, so you reach the banked majority who prefer not to pay by card.

Systems We've Wired to Stitch Payments

HubSpotPipedriveSalesforceXeroSageWooCommerceShopifyCustom billing
Client Story

From Card Fees and Chargebacks to Instant A2A

How a mid-size South African online retailer cut processing costs, killed chargebacks on bank payments, and got Paid status into the CRM in seconds.

Before

Card-Only Checkout

  • R4.2 million a year in card volume at roughly 2.95% MDR
  • About R123,900 a year leaving as processing fees
  • 22 chargebacks in twelve months at R150 to R300 each, plus reversed orders
  • Finance matching POP screenshots before releasing high-value orders
  • Sales checking WhatsApp for "has this invoice cleared?"
R123K+/yr card fees alone
After

Stitch A2A at Checkout

  • 55% of checkout volume moved to Stitch Pay by Bank
  • A2A fees roughly half of card MDR on that share, per Stitch's published savings claim
  • Zero chargebacks on bank-authenticated payments
  • Stitch confirmation updates HubSpot and Xero to Paid within seconds
  • High-value orders release on confirmed status, not a screenshot
R68K+ recovered in year one
55% checkout on Stitch A2A
R0 chargebacks on A2A volume
R68K+ fees and dispute cost recovered
8 weeks to full ROI
The Difference

Before vs After Stitch Integration

Before
After
Processing fee (typical)
2.2–3.5% card MDR
Up to ~50% lower on A2A
Chargebacks
R150–R300 + lost sale
None on bank payments
Payment confirmation
Hours to days (manual EFT)
Seconds via Stitch
CRM / invoice status
Manual update after POP
Auto-synced on confirm
Fulfilment trigger
Wait for bank feed or POP
Release on Paid webhook
Addressable payers
Card holders only
Banked majority (~85%)
Getting Started

How It Works

From first conversation to live Stitch payments in 2 to 4 weeks.

01

Tell Us Your Setup

Where customers pay today, which CRM or ledger you run, and how much card fees and chargebacks are costing you.

02

Free Scoping Call

30-minute call to map Stitch Pay by Bank into checkout or invoicing, and design the CRM or billing sync-back.

03

Build & Test

We wire Stitch payments, confirm webhooks against live test payments, and run parallel status updates for a week.

04

Go Live & Monitor

Switch on A2A at checkout. Alerts catch failed payments and unallocated settlements before finance has to dig.

Questions

Frequently Asked Questions

How is Stitch different from another card gateway?

Stitch Pay by Bank moves money account-to-account from the customer's bank to yours. Fees are typically far lower than card MDR (Stitch publishes Capitec Pay at 1.9% ex VAT versus 2.95% for local cards on Stitch Express), confirmation is instant, and bank-authenticated payments do not create card chargebacks.

Which banks and rails does a Stitch integration cover?

Pay by Bank through Stitch covers major South African banks and includes Instant EFT-style flows plus Capitec Pay, Absa Pay, and PayShap Request where enabled. One integration presents the right rail to the payer; your CRM and ledger see one paid status.

Will payment status update in our CRM and invoices automatically?

Yes. That is the core of the build. When Stitch confirms a successful payment, we update the deal, subscription, or invoice to Paid and push settlement detail into accounting so sales and finance stop reconciling by hand.

Do account-to-account payments really eliminate chargebacks?

Card networks allow customers to dispute transactions for weeks or months. Stitch A2A payments are authorised in the customer's banking app or online banking session, so there is no card chargeback path. Merchants still handle ordinary refunds through your own process when needed.

Will this disrupt our existing card checkout?

No. Most clients keep card as one option and add Stitch A2A alongside it. Customers who prefer bank pay use the cheaper rail; card shoppers stay on card. We normalise both outcomes into the same CRM and invoice status model.

How much does a Stitch payment integration cost?

A Stitch Pay by Bank checkout with CRM or invoice sync-back typically ranges from R25,000 to R55,000 depending on platforms and custom rules. Teams processing R200,000+ a month on cards often recover the build cost within one to three months through fee savings and fewer chargebacks.

Ready to cut card costs?

Stop Paying Card Fees and Chargebacks You Do Not Need

If your checkout is still card-first while South African buyers are already banked and ready for account-to-account payments, you are leaving margin and risk on the table.

Tell us your monthly card volume, which CRM or ledger you use, and where chargebacks or POP matching hurt most. We will show you exactly how a Stitch integration would work for your business.

Chat with us