Didit Identity Verification: Fast Client Onboarding with SA-Focused Checks
Manual FICA onboarding is slow and leaky. Ops chase ID scans, address packs, and watchlist screenshots while applicants abandon, and your audit trail ends up scattered across inboxes.
We integrate Didit's identity API so document, biometric, and AML checks clear in one workflow, in minutes, with evidence attached to the CRM record.
Sound Familiar?
These are the exact issues compliance and ops leads face before a Didit integration:
- FICA packs stall for days while ops chase ID scans, proof of address, and watchlist screenshots separately
- Applicants abandon when onboarding feels like a document scavenger hunt across email and WhatsApp
- Compliance cannot produce a clean audit trail because evidence lives in inboxes, shared drives, and chat threads
- Growth targets slip as 25–35% of new clients drop out mid-onboarding from friction and delay
- DIY stacks across document OCR, liveness, and AML vendors break whenever one provider changes pricing or uptime
FICA penalties are not theoretical. Old Mutual was fined R15.9 million for FICA non-compliance, and Sasfin faced a R160 million penalty after sanctions findings. Weak identity controls now attract real supervisory attention, while 79% of South African banks already report rising fraud losses.
What the Didit Identity API Integration Does
Applicant starts → ID and biometrics verified → watchlist cleared → CRM updated. No human copying checks between tools.
Applicant Starts Onboarding
CRM or portal opens a Didit session when the application reaches KYC
ID, Biometrics, Address
Document check, liveness, face match, and optional proof of address in one flow
Watchlist & SA Checks
AML screening plus optional DHA or SAFPS lookups where your RMCP requires them
Decision Written Back
Approve, escalate, or decline updates the CRM with an examiner-ready evidence pack
Everything You Need for Reliable KYC Onboarding
Document & ID Verification
Capture Smart ID, ID book, or passport in one session, extract fields, and run authenticity checks before the CRM ever creates a customer record.
Biometric Liveness & Face Match
Passive or active liveness plus face match against the ID photo so synthetic identities and selfie spoofs fail before funding or cover starts.
AML & Watchlist Screening
Screen applicants against sanctions, PEPs, and adverse media in the same workflow, with outcomes written back beside the CRM application.
SA-Focused Database Checks
Compose DHA national ID lookups and South African Fraud Prevention Service screening where your risk appetite requires source-level confirmation.
Audit-Ready Evidence Packs
Store session outcomes, reference IDs, consent timestamps, and decision notes against the applicant for examiner-ready FICA evidence.
CRM & Portal Write-Back
Approve, escalate, or decline paths update the deal or application automatically so sales, ops, and risk see the same status.
Systems We've Connected to Didit
From Nine Days to Under Five Minutes
How a South African digital lender collapsed manual FICA into a Didit workflow and stopped losing nearly a third of applicants mid-onboarding.
The Manual Process
- Ops emailed ID copies, proof of address, and selfie packs separately
- Compliance pasted names into a watchlist tool after documents arrived
- Average nine business days from application to FICA clear
- 31% of applicants abandoned before funding could start
- Evidence for examiners lived in shared drives and WhatsApp threads
The Automated Process
- Application triggers a Didit session from the loan portal
- Document, liveness, face match, and AML return in one report
- Clean applicants clear in under five minutes end to end
- Abandonment dropped to 9% as document chase disappeared
- Session outcomes and timestamps sit on the CRM record for audit
Before vs After Didit Integration
How It Works
From first conversation to live Didit verification in 2–4 weeks.
Map Your Onboarding
Which products you open, which FICA checks you require, and where applicants currently abandon.
Free Scoping Call
30-minute call to design the Didit check sequence, CRM write-back, and escalation rules.
Build & Test
We integrate Didit, test with real application volumes, and run parallel against your manual FICA process.
Go Live & Monitor
Switch off multi-vendor DIY checks. Monitoring and alerts keep verification uptime visible to ops.
Frequently Asked Questions
What is Didit, and how is it different from stitching vendors yourself?
Didit is a modern identity and fraud API (didit.me) that composes document verification, biometric liveness and face match, AML/watchlist screening, proof of address, and South Africa database checks in one workflow. Instead of separate OCR, liveness, and sanctions contracts, you get one session, one report, and public per-success pricing. We integrate that layer into your CRM or onboarding portal so compliance and ops stop chasing evidence by hand.
How long does a Didit onboarding integration take?
A standard CRM or portal integration takes 2–4 weeks from scoping to go-live. Simpler one-way verify-and-write-back flows can be live within a week. Multi-product journeys with custom risk routing, database lookups, and case queues typically take 4–6 weeks.
What does Didit verification cost per check in Rand?
Didit publishes pay-per-success pricing with 500 free full KYC sessions every month. At roughly R16.55 to the US dollar, the full KYC bundle (ID, passive liveness, face match, and IP analysis) is about R5.50 per completed session. Standalone modules land near R2.50 for ID verification, R3.30 for AML screening, R3.30 for proof of address, about R18 for a South Africa national ID (DHA) lookup, and about R5 for SAFPS fraud screening. Volume discounts apply above the free tier.
Will this replace our compliance team's judgement?
No. The integration automates evidence collection, screening, and status write-back. Your risk and compliance teams still own approve, escalate, and decline decisions. We design clear exception queues so humans only touch cases that need judgement.
How does this help with FICA evidence and audits?
Every Didit session returns a normalised outcome we store against the customer record with timestamps and consent context. That gives examiners a consistent trail for identity documents, biometrics, and watchlist checks instead of reconstructing evidence from email threads and shared drives.
How much does a Didit integration cost to build?
Simple one-way verify-and-write-back builds start from around R15,000. Bundled document, biometric, and AML flows with CRM routing and audit packs typically range from R25,000 to R60,000. Most teams processing 50+ onboardings a month recover the build cost within one to two quarters through lower drop-off and less manual ops time.
Stop Losing Applicants to Manual FICA
If your compliance and ops teams are still chasing ID packs and pasting names into watchlist tools, you are paying for friction that a modern identity API already removes.
Tell us which products you onboard, which FICA checks your RMCP requires, and where applicants drop off. We will show you exactly how a Didit verification workflow would sit inside your CRM or portal.