Palladium Integration: Connect Palladium to Your Online Store
Your products, prices and stock already live in Palladium. Your website needs the same information, so someone types it in again, usually a few days late, and then retypes every web order back into Palladium.
We connect Palladium to your WooCommerce store, so everything is captured once and shows up everywhere.
Sound Familiar?
These are the problems a Palladium integration solves:
- Every new product is captured in Palladium, then typed into the website again
- The website shows stock you sold yesterday
- Trade customers see retail prices, because the website cannot read their price list
- Web orders are retyped into Palladium as sales orders
- A promotion ends in Palladium but keeps running online
One missing tax code can stop a whole sync. Most Palladium integration problems are data problems: SKUs with spaces, price lists that treat VAT differently from the shop, or products nobody ticked for the web. We check all of this before the first live sync.
What a Palladium Integration Actually Does
Products flow out to the website, orders flow back to Palladium. Nobody retypes either.
Ticked in Palladium
Products you want online are ticked for the webstore, with their category, images and price lists
Synced to Your Store
Products, prices and stock arrive in WooCommerce on a schedule, matched by SKU
Customer Orders Online
Trade customers who sign in see their own prices and can buy on account
Order Lands in Palladium
The web order and any new customer arrive in Palladium as a sales order
Everything a Palladium Webstore Needs
Product and Category Sync
Products ticked for the web in Palladium arrive with their categories, images, descriptions, and parent and child products for sizes and variants.
Customer Price Lists
The public sees your retail prices. A trade customer who signs in sees their own price list, and dated promotions come across from Palladium too.
Stock Levels
Stock updates on the website through the day, so customers are not ordering what you sold this morning.
Orders Back to Palladium
Paid and on-account web orders arrive in Palladium as sales orders, and new customers are created there for you.
Clean Data Before Go-Live
We match SKUs, tidy categories and check tax codes and price lists, so the first sync does not stall on bad data.
Reliable Scheduling
Syncs run on a server schedule, not the WordPress scheduler, which only runs when someone visits the site. A manual sync is there as a backup.
What Can Sync Between Palladium and Your Store
An Electrical Wholesaler's Catalogue, Online
Palladium introduced us to Key Electric in 2023. We built its online shop and connected it to Palladium.
What Key Electric Needed
- A large trade catalogue of cable, solar, back-up power, lighting and switchgear, kept in Palladium
- No second copy of every product and price to maintain by hand
- Categories and brands that electricians and contractors can browse quickly
- Stock on the website that keeps up with Palladium
The Shop and Its Palladium Connection
- A Palladium connection for products, categories, prices and stock, matched by SKU
- A staging shop with its own Palladium database, used to set up clean categories and parent and child products
- Syncs on a server schedule, five times a day at launch
- Product search, filters and brand menus across the whole catalogue
- Later, Add to Quote next to Add to Cart for trade buyers
“He understands the API integration exceptionally well…”
Palladium and Your Website, Before and After
How We Connect Palladium to Your Store
Most of the work is in the product data, not the connection.
Tell Us Your Setup
Your Palladium modules, what your website runs on, and how you sell: retail, trade or both.
Free 15-Minute Call
We agree what should sync and in which direction, and flag product-data issues early.
Clean Data and Build
We prepare products, categories and price lists, and build or update the store on a staging copy. Palladium licenses and configures its webstore plug-in.
Go Live and Schedule
We switch over, overnight if trading hours demand it, set the sync schedule and check the first syncs with you.
Palladium Integration FAQs
Can Palladium connect to a WooCommerce store?
Yes. Palladium has its own webstore plug-in for WooCommerce. Palladium licenses and configures the plug-in; we build or update the store, prepare the product data and set up the syncs. We have worked with Palladium businesses since the plug-in was released.
What syncs between Palladium and the website?
Products ticked for the web, with categories, images, descriptions and parent and child products. Price lists, promotions, tax codes, credit limits and stock levels where you want them. In the other direction, new customers and web orders go to Palladium as sales orders.
Can trade customers see their own prices online?
Yes. Visitors see your retail price list. When a trade customer signs in, the shop shows their own price list, and orders can go through on account.
How often does the website update from Palladium?
On a schedule that suits you, from nightly to several times a day. We run syncs from the server rather than the WordPress scheduler, which only runs when someone visits the site. You can also run a sync by hand.
What usually goes wrong with a Palladium integration?
Mostly data. SKUs with spaces in them, price lists that treat VAT differently from the shop, a missing tax code that stops a whole sync, expired price lists, and products nobody ticked for the web. Hosting limits can also cut long syncs short. We check for all of these before the first live sync.
What does a Palladium integration cost?
It depends mostly on the store and the state of your product data. Palladium licenses its webstore plug-in separately. Book a free 15-minute call and we will tell you what yours would involve.
Put Your Palladium Catalogue Online, Properly
If your team types products, prices and orders into two systems, you are paying twice for the same information.
Tell us which Palladium modules you use, what your website runs on and how your customers buy. We will tell you what connecting them would involve.