Toyota South Africa case study | WebFootprint
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Toyota South Africa · Automotive

A configurator 256,150 people used to explore Toyota's range

We built Toyota South Africa's online vehicle configurator with our delivery partners. Over two years it reached 256,150 users.

Toyota South Africa website

The results

256,150

users explored the range

28 Sep 2023 to 28 Sep 2025 · Recorded

R21.56bn

in vehicle enquiry value

28 Sep 2023 to 28 Sep 2025 · Recorded

The value of vehicles in enquiries started from the configurator. Not vehicle sales.

2m 37s

average time spent per user

28 Sep 2023 to 28 Sep 2025 · Recorded

The brief

Toyota wanted buyers to explore the full range, every model, derivative, colour and accessory, on any device. A configured vehicle had to flow straight into Toyota's own enquiry process.

Delivered with Identikit and Battalion Media.

What we did

  • A 360° viewer built from 36 rendered frames, so it runs smoothly on everyday phones
  • Models, derivatives, colours and accessories, all configurable
  • Pricing and naming pulled from Toyota's systems
  • A configured quote handed straight into Toyota's enquiry process
  • Tracking on every interaction and enquiry click

The result

Over two years, 256,150 people used the configurator to build and price their Toyota. Between them they started vehicle enquiries worth R21.56bn. That's buying intent Toyota's teams could follow up.

How we measured this

Configurator analytics and event reports, 28 Sep 2023 to 28 Sep 2025. Enquiry value is the listed value of the vehicles in enquiries started from the configurator. It isn't vehicle sales.

Recorded: from a system report. Reported: figures the client gave us in a meeting or email. Calculated: worked out from those numbers.

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